Privacy Policy

Summary

This statement discloses our information gathering and dissemination practices for this site. All officers of the Australian Government Department of Health and Ageing are subject to the Commonwealth Privacy Act 1988.

Information Collection and Privacy Protection

Seniors.gov.au makes every effort to adhere to guidelines developed by the Office of the Federal Privacy Commissioner for Government web sites ("Guidelines for Federal and ACT Government World Wide Websites"). In particular we make every effort to comply with Information Privacy Principles (see 1 to 3 and 10 and 11 of the Privacy Act 1988 (a copy of the Act is available at SCALEplus the legal information retrieval system owned by the Australian Government Attorney General's Department). If you have any privacy concerns, you should direct them to the seniors.gov.au staff.

Information Logged/Cookies

Seniors.gov.au uses a 'cookie' for maintaining contact with a user through a website session. A cookie is a small file supplied by the Australian Government Department of Health and Ageing and stored by the web browser software on your computer when you access the seniors.gov.au site. (An explanation of cookies generally can be found at the site of the Office of the Federal Privacy Commissioner). The cookie allows the Australian Government Department of Health and Ageing to recognise you as an individual as you move from one page to another.

Our copy of your information will be automatically deleted twenty minutes after you last used the system. This information is only used to help you use our website systems more efficiently, for example by maintaining a record of what text size you prefer to view pages in, not to track your movements through the internet, or to record private information about you.

Any system on this website that records information about you will specifically ask your permission first.

The Australian Government Department of Health and Ageing makes a record of your visit and logs the following information for statistical purposes:

• the user's server address
• the user's top level domain name
• the date and time of access to the site
• pages accessed and documents downloaded
• the previous site visited

This information is analysed to show broken links in our website, bottlenecks, and other site problems. We use this information to redesign for efficiency of use.

No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the log files.

Provision of email addresses

We seek feedback from you in order to improve the service offered by seniors.gov.au. We will only record your email address if you send us a message or provide it to us with any content contributions or feedback in any parts of seniors.gov.au. It will only be used for the purpose for which you have provided it and will not be added to a mailing list without your permission. We will not use your email address for any other purpose, and will not disclose it without your consent.

This site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet. As an alternative, users are able to mail questions and feedback to the postal address given below.

Links to other sites

This web site contains links to other sites. Seniors.gov.au is not responsible for the content and the privacy practices of other web sites and encourages you to examine each site's privacy policies.

Security Level

Every endeavour is made to ensure that this site is secure. However, users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses or other defects.

The Australian Government accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with this web site. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.

You should make your own assessment of the potential risks to the security of the information you send when deciding whether or not to communicate by the Internet. There are alternative ways to obtain Government information and transact business with Government for those individuals who do not wish to use public networks such as the Internet.

Personal Information

Information provided through seniors.gov.au from other Australian Government sites will comply with Information Privacy Principles (see 1 to 3 and 10 and 11 of the Privacy Act 1988. (A copy of the Act is available at SCALEplus, the legal information retrieval system owned by the Australian Attorney General's Department) regarding publication of personal information about individuals on the web.

Queries, Concerns and Further Information

If you have any queries, concerns or require further information relating to privacy and seniors.gov.au, you are invited to Contact Us.