Your Care

Accessing aged care

Residential Aged Care places are funded by the Australian Government to assist with the cost of care and accommodation services for eligible people who can no longer live at home because of the effects of ageing, illness or disability.

Two levels of residential care are provided across Australia: high care and low care. High level care provides on-going 24 hour nursing care, meals, laundry, cleaning and personal care. Low level care lets you live independently while receiving assistance with meals and laundry and personal care, but do not include the provision of nursing care.

To be eligible to reside in an approved aged care facility you need to be assessed by an Aged Care Assessment Team (ACAT). An ACAT may include a doctor, nurse, social worker or therapist and they will provide information on suitable care options and arrange appropriate referrals.

If you have any questions about residential aged care, please call the Aged Care Information Line from anywhere in Australia on 1800 500 853